Cover required (including but not limited to)
o Pre-Existing conditions are covered
o Up to £2,500 for prompt local consultations and tests
o Prompt treatment and limited surgery at the Kingsbridge Hospital and the North West Independent Hospital
o Private physiotherapy
 Face to face and virtual
o Psychological Wellbeing Service including face to face counselling
o 24/7 GP Advice Line
 Telephone consultations are available 24 hours a day, 7 days a week.
 Video consultations are available 7 days a week, 8am to 10pm, except Christmas Day.
 Employees, and their immediate family, can access this service when travelling overseas.
 If clinically appropriate, our GPs can prescribe some medications over the telephone. These costs are not covered by the employees’ membership – they are private prescriptions and separate charges apply for the cost of medication and delivery, which your employees will pay directly to the pharmacy. Prescriptions can either be collected from a pharmacy local to your employee or delivered directly to your employee the next working day.
o 24/7 Stress Counselling Helpline
o Elder Care Advice Service
o Mental Health Support
 short-term structured support for employees facing life stressors such as:
• Bereavement.
• Work or relationship difficulties.
• Mild to moderate distress.
 Structured Wellbeing counselling
 Supported Self-help
 Support referral
o Cancer Advice Service
o Discounted treatments and services
Instant Access to all services is required from day one.