Repairs, Maintenance and Empty Homes

ORBIT GROUP LIMITED

Publication date 30 October 2025, 2:32pm
Contract location
UKG33 - Coventry

Orbit is seeking to procure solutions for its Repairs, Maintenance and Empty Homes requirements (the Works), to its housing stock in the Midlands, South and East of England.
Orbit intend to award 2 contracts per region, with responsibilities divided between the contractors as follows:
• Minor Repairs & Empty Homes, or “Workstream 1”
• Major Repairs & Overflow, or “Workstream 2”
The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years.
The estimated contract value for all Lots across both Workstreams for the maximum seven (7) years is £228.9million.
The scope of the Works includes, but is not limited to:
• Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns.
• Routine Repairs; day-to-day maintenance work, including emergency and urgent works.
• Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report.
• Major Repairs; more than a routine repair, normally requiring more than three trades and more time to complete the job.
• Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required.
• Damp and Mould Works; specified works to be carried out in accordance with Awaab’s Law time limits.

Repairs, Maintenance and Empty Homes