Reactive repairs covering all trades from minor joinerwork and decoration to major repair/replacement of components such as (but not limited to) internal doors, external doors, windows, kitchens, sanitaryware, roofs, minor building works and some elements of mechanical and electrical service installations. All repairs undertaken in occupied properties and requiring a dedicated team from the successful supplier of planning, management and on site resources as well as integration of IT systems for contractor job raising and progress monitoring through MHAs own housing management system.