His Majesty’s Revenue and Customs (HMRC) is the UK’s tax, payments and customs authority and collects the money that pays for the UK’s public services and gives financial support to people.
Government Banking (GB) sits within HMRC and is the banking shared service provider to Government and the wider public sector, providing banking services to over 600 organisations (hereafter referred to as “customers”). HMRC Commercial, a directorate within HMRC, is acting on
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behalf of GB in carrying out the procurement and will enter into the contract for the services with the successful bidders.
To deliver the direct-to-bank model and facilitate payments in and out of Government, GB contracts with commercial banks. The current Money Transmission Service (MTS) contracts which facilitate this process are due to expire in March 2025.
GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope:
• Account Provision;
• Electronic Banking;
• Payment Products
• Reporting
• Customer Support
• Incident Management
• Overlay Services
The service requirements will be delivered across the following lots:
• Lot 1 – “House Bank A” covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.
• Lot 2 – “House Bank B” covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX.
• Lot 3 – “Overseas Payments” covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services.
Award Criteria House Banks Lots 1 & 2
Service Description 45%
Social Value 10%
Management Activity 7.5%
Social, Environmental & Innovative 7.5%
Costs 30%
Award Criteria Overseas Payments Lot 3
Service Description 42.5%
Social Value 10%
Management Activity 10%
Social, Environmental & Innovative 7.5%
Costs 30%
Any resulting contracts will be enabled for use by GB customers including Government departments, executive agencies, non-departmental bodies, and the wider public sector (including the National Health Service). Further customer information is provided in the “Customer Background” document provided as an attachment to the HMRC e-Sourcing tool event.
Bidders may bid for one or multiple Lots, however the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots.
The procurement will be carried out using the Public Contracts Regulations 2015, Restricted procedure, the initial Selection Stage of the process will be used to ensure that only those economic operators who have the necessary accreditations, economic and financial standing and technical and professional ability to provide the services are invited to submit a tender. Further details can be found in the Selection Stage Information Document provided as an attachment to the HMRC E-Sourcing tool event.