Customer Research and Engagement

NORTHUMBRIAN WATER LIMITED

Publication date 17 November 2025, 3:29pm
Contract locations
UKC14 - Durham CC
UKC - North East (England)
Lot value
£1,000,000
Total value £1,000,000

NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services. In main this is to support Price Review 2029 (PR29). The plan will cover the services we will provide from 2030. The contract term will be four years, starting on the 1 April 2026.

Customer Research and Engagement