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Bi-Borough Registrars Service Improvements

Westminster City Council

Publication date 6 March 2024, 11:25am
Closing 3 April 2024, 11:00am
Contract location
UKI - London
Lot value
£475,000
Total value £475,000

Westminster City Council and The Royal Borough of Kensington and Chelsea are looking for a supplier to make improvements to the current Registrars Booking System, this would enable individuals booking ceremonies to have a smoother customer experience than is currently given through the website. A new
booking solution would also include a facility that allow the service to better understand customer behaviour and requests so that the service can adapt to meet demand.

Bi-Borough Registrars Service Improvements