Digital counselling service provision to improve young people’s wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service.
Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.
• Live chat function for a young person to converse with a qualified counsellor.
• Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.
• Static and live topic-focused forums; forums encourage the development of a peer- supported community online.
• Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships.
• Crisis information, and self-help resources.