Over the past 5 years the London Borough of Barking & Dagenham (the Council) has
implemented an innovative data platform called OneView. At its core, the platform loads
data extracted from other Council systems and matches it at the household level to create a
‘golden record’ of resident data. Using this platform, we have matched data from five key
service areas (Revenues & Benefits, Adults Social Care, Children’s Social Care, Housing and
Education) to enable a ‘single view’ of households in our borough. Notably, OneView can
receive and process both structured and unstructured data, using natural language
processing to read and interpret case notes. Building off this core infrastructure we have
developed a range of tools that enable the Council to work efficiently, and deliver better outcomes for residents. Futher information can found on the ITT Pack Tender responses are due 12noon, 21st January 2026. https://lbbd.bravosolution.co.uk/web/login.shtml