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Community Health Services

London Borough of Hounslow

Publication date 10 April 2024, 4:25pm
Contract location
UKI7 - Outer London — West and North West
Lot value
£10,300,000
Total value £10,300,000

This notice relates to the process set out in Regulation 10 of The Health Care Services (Provider Selection Regime) Regulations 2023.
London Borough of Hounslow is looking for a provider to temporarily lead the provision of community health services in Hounslow for 21 months.
We are seeking an experienced provider, currently delivering a wide range of Local Authority commissioned community health services to support delivery of these priorities:
• Improve outcomes in population health and healthcare
• Prevent ill-health and tackle inequalities in outcomes, experience, access to care
• Enhance productivity and value for money
• Support broader economic and social development
We need a provider who can ‘hit the ground running’ and understand the specific challenges for the diverse population of Hounslow. In addition, the provider must have experience of addressing knotty challenges in community provision – be they workforce pressures or working in partnership with primary care. To reduce the period of uncertainty for current staff we need the leadership skills and capacity to support a quick mobilisation, with services required to begin on 1st July 2024.
Any provider will need to be able to demonstrate capability against a number of key criteria during the selection process;
o Quality and innovation;
o Value;
o Integration, collaboration and service sustainability so as to improve health outcomes;
o Improving access, reducing health inequalities and facilitating choice;
o Social value
To deliver on the above criteria LBH is looking for a provider who:
1 Can provide the workforce to deliver community services
2 The provider can mobilise the contract from 1st July 2024. Has recent experience of TUPE and mobilisation across a number of services at one time, within a short lead time from contract award
3 Has a Leadership team with capacity and experience of comparable transfer of services and are able to provide assurance that leadership capacity will be available to support service transfer
4 Can provide insurance to the value of £50m
5 Is a current lead provider of comparable Community Services contracts including a comparable range of adults, children’s and specialist services working with local authority, Borough Based Partnership, practices/ GP federations to deliver integrated pathways and benefits for residents.
6 Can accurately describe the specific needs of the Hounslow population and demonstrate a plan to positively impact within the contract period
7 Can provide evidence of how you ensure workforce are trained and competent to deliver services and ensure safe, effective patient experiences where there are gaps in workforce
8 Can provide evidence of a positive track record on recruitment/retention and has a committed organisational approach to positively improving staff wellbeing
9 Has a robust financial position including no deficit
10 Has a CQC rating that is predominantly good/outstanding
11 Holds contracts for both NHS and Local Authority commissioned services.
12 Is willing to take on NHS estates
13 Has a track record of taking a lead role in a provider collaboration
14 Can evidence their track record of working to include residents and service users in development and delivery of service change
15 Pays the London living wage
Requests to participate should be sent to ann.phillips@hounslow.gov.uk by 17:00 on the 22nd April 2024

Community Health Services