Bid Support for Construction, Mechanical, and Electrical Contractor
This case study outlines how BWL’s Professional Bid Services Team helped with bid support for Construction, Mechanical and Electrical contractor for a tender for NHS Wales – Cardiff and Vale University Health Board.
Client: Construction, Mechanical and Electrical Contractor
Client employer industry: NHS Wales
Client contract value: £750K
Scope of works:
In December 2020, a long-term Construction, Mechanical, and Electrical Contractor client approached BWL for construction bid writing support. The client intended to bid for an NHS Wales tender for Electrical, Mechanical, and Building Labour services.
Covering 3 lots, 1 – Electrical Labour, 2 – Mechanical Labour, and 3 – Building Labour, the contract was issued under the NHS Wales Standard Terms and Conditions for the Provision of Goods and Services.
BWL firstly assessed the specification and tender documents to ensure no areas of the bid would preclude the client from bidding or taking on any unnecessary liabilities. This included a full review of the terms and conditions as well as the agreement.
Following this review, and through further discussions, our client decided to bid on Lots 2 and 3, in line with their business development strategy. BWL assigned a dedicated Bid Consultant with a wealth of experience in construction bid writing and the associated bid support services.
The Bid Consultant undertook a full review of the documentation and submission requirements, highlighting areas where existing content could be utilised from the library we had in a shared cloud facility. The responses consisted of a pre-qualification questionnaire, including 15 comprehensive case studies for similar works and details of the project approach, proposed team, and health, safety, and quality arrangements.
The Bid Consultant developed a request matrix to ensure the client could review all requests, gather the information, and return before the allotted completion schedule. Upon receipt of the information, the Bid Consultant was able to review the data and storyboard each response for the construction bid writing phase; making sure to not only answer the question/requirement but also align to the specification and contractual obligations.
Due to the volume of case studies needed, BWL found that some areas of the client’s information required additional points or elaboration. Using our collaborative cloud systems, we simultaneously viewed storyboards and draft documents with the client in real-time to discuss and infill gaps with evidence and resource and technical information.
Once responses were in final draft form, the Bid Consultant handed the submission over to the Bid Director for an in-depth evaluation and proofreading; a quality check is undertaken on every bid we develop for accuracy and continuous improvements. Post-review, all responses were then sent to the client for a final examination before the submission date.
Our client received the news in February 2021 that they had been successful and would need to attend a final presentation for which they required additional bid support services. We discussed their needs and supported them by creating company branded slides in line with the NHS agenda and the bid submission and provided key prompts for delivering the presentation. We also debriefed the Managing Directors in the run-up to the presentation time via Teams.
Several weeks later, the client contacted us, thanking BWL for the bid support services, as they received the news they had been successful for the Building Works – securing the client a 3-year contract valued at £750k.